Welcome aboard: How to improve the new hire onboarding experience


Aaron Benedict De leonWritten by:

One’s first experience with food, life event or relationship will always be special and memorable. When it comes to work, onboarding is the first experience a new hire will have with his/her new company. Onboarding is defined as the “process of integrating a new employee into an organization.” Based on studies, effective onboarding reduces the time it takes for a new employee to effectively contribute to the company.

Human Resource (HR) Departments are usually bestowed with the responsibility to introduce a new hire to an already established system of people and organization.

Here are three ways on how to ensure the onboarding experience of a new hire becomes special and memorable:

1. Provide an orientation experience beyond what brochures provide

Employee orientation is typical in any organization. While it is important to provide a new hire with the history, Vision-Mission & Objectives, and background of the company, a new hire would be more interested to have prior knowledge of the company’s culture, norms and practices. A bird’s eye view on the company’s management style, employee relations and power dynamics would give a new hire an idea on how to acclimatize himself/herself right away to established company practices and standards. 

2. Organize a weekly/month “meet and greet” activity for new hires 

The onboarding process involves introducing a new hire to the company’s existing personnel. Organizing a ‘meet and greet’ event provides an opportunity for new hires to get to know their peers and workmates. It also gives departments/units within the company the venue to orient a new hire on his/her roles and responsibilities, and any possible interface which may arise based on the new hire’s scope of work.  It also serves as a chance for a new hire to raise clarificatory questions with Management or to a dedicated department/unit. 

3. Ensure that all equipment, supplies and paraphernalia are provided to the new hire on Day 1

Prior to the start date of a new hire, the HR Department must have already coordinated the new hire’s technical and logistical needs with the company’s respective IT, Procurement and Administrative departments. New hires feel a sense of importance and belongingness in a company when personal computers, cabinets and supplies are already provided in their desks on Day 1. The first experience of a new hire with a new company usually lingers in his/her mind. It typically becomes a factor whether one stays in the short-run or long-run with his/her current company. However, effective onboarding does not only impact new hires as it also benefits the company’s existing workforce and management with increased productivity and enhanced employee engagement.

ServeHappy Jobs recognizes the need to have an effective onboarding process to attract and retain employees. Find out how to create the best attraction for new talent by browsing through the website or by clicking on the link below.

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